MBG Claim Form

Download form to claim your money back

Vanish - Money Back Guarantee T&C

1. The Vanish Money Back Guarantee applies to all Malaysia purchases of the following Vanish products:

Vanish
  • • Vanish Power O2 Powder 30g
  • • Vanish Power O2 Powder 120g
  • • Vanish Power O2 Powder 250g
  • • Vanish Power O2 Powder 500g
  • • Vanish Power O2 Powder 500g + 100g
  • • Vanish Power O2 Powder 900g
  • • Vanish Power O2 Powder 900g + 200g
  • • Vanish Power O2 White Powder 30g
  • • Vanish Power O2 White Powder 450g
  • • Vanish Power O2 White Powder 450g + 100g
  • • Vanish Power O2 White Powder 800g
  • • Vanish Power O2 White Powder 800g + 200g
  • • Vanish Power O2 Powder Extra Hygiene 450g
  • • Vanish Power O2 Powder Extra Hygiene 450g + 100g
  • • Vanish Power O2 Powder Extra Hygiene 800g
  • • Vanish Power O2 Powder Extra Hygiene 800g + 200g
  • • Vanish Pink Liquid 180ml
  • • Vanish Pink Liquid 500ml
  • • Vanish White Liquid 500ml
  • • Vanish Extra Hygiene Liquid 500ml
  • • Vanish Pink Liquid 1L
  • • Vanish White Liquid 1L
  • • Vanish Extra Hygiene Liquid 1L
  • • Vanish Power O2 Gel 1L

2 The money back guarantee only applies if the product has not performed as stated or implied by Vanish. We reserve the right to question or request further evidence to substantiate a claim.

3. If any of the participating products in the promotion do not remove tough stains the first time, please provide the following details:

  • • Your receipt confirming your purchase of the product (marking the Vanish product).
  • • Your name, address and contact telephone number
  • • Your reason for dissatisfaction including:
    • I. The fabric
    • II. The stain type
    • III. The washing machine model
    • IV. The wash program used
  • • Product MUST be returned in order to get the refund.
  • • Please send claims to the following address within 28 days of purchase:

Vanish Money Back Guarantee
Reckitt Benckiser (M) Sdn. Bhd.
Level 5, Menara UAC, No.12, Jalan PJU 7/5,
Mutiara Damansara, 47800 Petaling Jaya, Selangor.

4. No claims from agents, third parties, or organised groups will be accepted. Incomplete or illegible claims or those not in accordance with these terms and conditions will be rejected.

5. To be considered valid the claim's proof of purchase must be dated between 1st March 2015 and the closing date of the offer in Clause 6.

6. The closing date for receipt of claims is 15th May 2015. Vanish reserves the right to extend the closing date.

7. There will be only one money return to one name.

8. Vanish accepts no responsibility for claims that are lost, damaged or delayed in the post. Proof of posting is not proof of receipt by Vanish.

9. If claimant makes a false claim for refund, serious legal consequences will follow if subsequently discovered to be untrue or fraudulent.

10. RB can end the campaign without any communication.

11. These terms and conditions and any dispute arising out of the same shall be governed by Malaysia law.